Everything we do, and the data we collect, is in pursuit of giving you a better experience.
a. We collect and use data to shape your experience with personalized products, services and offers
b. We respect your privacy and choices. You can unsubscribe or opt-out at any time.
c. We do not sell your data.
d. We require partners to abide by the law and protect your information.
e. We will continue to evolve and update our privacy and security practices because retaining your trust is important to us.
HOW WE COLLECT INFORMATION
Cosmos New York collects information that you provide to us, from your engagement with our sites and platforms, advertising, media, and from third parties who have your consent to share it.
WHY WE USE DATA
We use data within the Cosmos New York to communicate with you about our products, services, answer questions and create better experiences. We use data for tailored advertising and communications.
We may combine information that we collect via one method (e.g., from our Sites, our digital advertising) with another method (e.g., an offline event). We do this to get a more complete view of your preferences for our products and services, which, in turn, allows us to serve you better and with more customization and better products.
HOW WE SHARE INFORMATION
We share information with the third parties (vendors, agencies and businesses) that help us run our Sites, our business, and retail our products to further Cosmos New York's mission. We do not sell your data or permit re-use of personal information for independent use without your consent. We share information to the extent we need to prevent fraud, when required by law or authorities and in the event of a sale of our company.
You can unsubscribe from our Sites at any time. You can also opt-out of interest based advertising as well as our email advertising.
How We Collect Information (USA)
Cosmos New York collects information that you provide to us, information from your engagement with our Sites, advertising and media, and information from third parties who have gained your consent to share it. We may combine information that we collect via one method (e.g., from a website, our digital advertising) with another method (e.g., an offline event). We do this to get a more complete view of preferences for our products and services, which, in turn, allows us to serve you better and with more customization and better products.
Here are some examples of the type of information we collect and how we may use it:
Personal Information You Provide:
When you create an account on our Sites, make purchases with us (online or in-store), join a loyalty program, enter a contest, share photograph, video or product reviews, sign up to receive offers or email, we collect the information that you provide to us. This information includes Personal Information (information that can be used to identify you as an individual) such as your name, social media handle, email, telephone number, home address, and payment information (such as account or credit card number). We also collect information about your preference, your use of the Sites, demographic, and interests so that we can customize your experiences.
Cookies and Other Technologies:
We and our third party service providers automatically may collect an IP address or other unique identifier information ("Device Identifier") for the computer, mobile device, technology or other device (collectively, "Device") you use to access the Sites or on third party websites that publish our advertising. A Device Identifier is a number that is automatically assigned to your Device when you access a web site or its servers, and our computers identify your Device by its Device Identifier. For mobile devices, a Device Identifier is a unique string of numbers and letters stored on your mobile device that identifies it. We may use a Device Identifier to, among other things, administer the Sites, help diagnose problems with our servers, analyze trends, track users’ web page movements, help identify you and your shopping cart, deliver advertising and gather broad demographic information.
If you would prefer not to accept cookies, you can change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; or set your browser to automatically reject any cookies. However, please be aware that some features and services on our Sites may not work properly because we may not be able to recognize and associate you with your account. In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests. To learn more about cookies, please visit http://www.allaboutcookies.org.
We may use certain in-store wireless services (such as Wi-Fi networks and Bluetooth beacons) to automatically collect non-identifying information about visitors to our stores. Our Wi-Fi routers capture certain data from mobile devices that interact with the router, including information about your mobile device (such as a MAC Address and signal strength data). Bluetooth beacons are small devices that broadcast a Bluetooth signal to map nearby Bluetooth-enabled mobile devices. We may use the data collected from these in-stores wireless services to provide operational insights such as foot traffic volumes and how customers move through our stores.
In some of our email messages, we use click through URLs that will bring you to content on our Sites. We also use pixel tags to understand whether our emails are read or opened. We use learning from this information to improve our messages, reduce frequency of messages to you or determine interest in content we share.
Information From Third Parties:
We receive information from third party partners, such as publishers that run our advertising, and retailers who feature our products. This information includes marketing and demographic data, analytics information, and offline records. We may also receive information from other companies that collect or aggregate information from publicly available databases or if you consented to allow them to use and share your information. This might be de-identified information about purchasing patterns, location of shoppers and sites that are of interest to our consumers.
Why We Collect Information?
We use information to provide better products, services, customization and offers from Cosmos New York. For example, we use information to:
a. Provide tailored content, services, advertisements and offers
b. Respond to questions and providing news, emails/communication from us
c. Administer and manage your account or loyalty program membership
d. Verify your identity and preventing fraud
e. Fulfill product purchases
f. Contact you, send notice of changes to an Cosmos New York policy
g. Improve effectiveness of our Sites, stores, customer service, and product offerings
h. Conduct research and analytics
i. Allowing log in, sharing and use of our content with a social media account
j. Provide shipping and other rewards from your selected third party providers
k. Post your content and consumer reviews on the Sites, our social media pages and related third party sites that retail or feature our products
How We Share Information:
We will not disclose your Personal Information to third parties outside of the Cosmos New York for their own independent marketing or business purposes without your consent unless for the following limited purposes:
Third Parties Providing Services On Our Behalf:
We share information with third party service providers that host or assist with technical operation of our Sites, provide analytics, process orders, transactions and payments, provide customer service, loyalty program administration, redemption; or other third parties that participate in or administer our promotions, contests, sweepstakes, surveys or provide marketing or promotional assistance. We may also share non-identifying information, such as aggregate statistics or usage information, with third parties.
Your Agreement To Have Your Personal Information Shared:
We may share information with other entities and affiliates of the Cosmos New York group companies. As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or our assets, or assets related to the Sites, Personal Information, Usage Information, and any other information that we have collected may be disclosed to such entity as one of the transferred assets. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties. However, we will not voluntarily sell or transfer any Personal Information in a single asset sale.
Cosmos New York may transfer and disclose information, including your Personal Information, Usage Information and Device Identifier, (including IP address), to third parties to comply with a legal obligation; when we believe in good faith that the law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce our Terms and Conditions of Use or other applicable policies; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to our Sites or the public.
Your Privacy Rights, Your Choices:
You may change your preferences and unsubscribe from email services. by: (i) modifying your registered user information on the Sites; (ii) sending us an e–mail by clicking here; or (iii) following the unsubscribe instructions in the communication that you receive.
You may at any time opt out from push notifications and allowing Cosmos New York to access location data by adjusting the permissions in your mobile device. You can stop all further collection of information by our mobile applications by uninstalling the mobile application. Please note that if you uninstall the mobile application from your mobile device, the unique identifier associated with your mobile device will continue to be stored. If you re-install the application on the same mobile device, we will be able to re-associate this identifier to your previous transactions and activities.
In accordance with our routine record keeping, we may delete certain records that contain Personal Information you have submitted through the Sites. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons.
We will retain your Personal Information for as long as your account is active or as needed to provide you services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer use your Personal Information to provide you services, contact us. We do not control certain privacy settings and preferences maintained by our social media partners like Facebook and Twitter. If you wish to make changes to those settings and preferences, you may do so by visiting the settings page of the appropriate social media site.
INTEREST-BASED ADVERTISING AND AD CHOICES
We use third party companies to serve advertisements, measure the performance and engagement with our ads, provide analytic, preference, and interest information. In some instances, these ad network providers, advertisers, sponsors, and/or analytics service providers may use their own tracking technology to capture information about your device, use and engagement online.
EMAIL CONSENT AND OPT-OUT
If you choose, you can provide your email address to receive alerts from our stores or our Sites to receive product and/or event information, tips or promotions. You agree that by providing your email address you expressly consent to receive automated marketing messages from us to the email address provided. Consent is not required to purchase goods or services. You can opt out from further marketing communications by clicking the unsubscribe button on the email message used by Cosmos New York to contact you.
We will not share your email address with third parties for their own marketing purposes without your consent.
YOUR CALIFORNIA RIGHTS
Under California law, website and online service operators are required to disclose how they respond to web browser “do not track” signals. Cosmos New York does not currently take actions to respond to Do Not Track signals as a uniform standard for such response has not yet been established.
California law requires website and online service operators to disclose whether third parties may collect personal information about their users’ online activities over time and across different sites when the users use the operator’s website or service. Third parties that have content or services on our Sites such as a social feature, analytics service, or an advertising network partner, may obtain information about your browsing or usage habits but this information does not include Personal Information. We do not knowingly permit such third parties to collect any Personal Information from our Sites unless you directly provide it to us and we provide it to them with your consent.
If you are a minor under 18 and have a profile on an Cosmos New York Site, you may ask us to remove reviews or other content that you posted on the site by writing to us and providing as much detail as possible (i.e. date and caption) as to the post(s) you want removed. We will begin to process your request within 30 days. Please note that processing your request does not ensure complete or comprehensive removal of content that you posted.
California residents may request certain information regarding our disclosure of Personal Information to third parties. To make such a request, please contact us.
Cosmos New York’s sites are not directed to children under 13. We do not knowingly collect, use or disclose personally identifiable information from anyone under 13 years of age. If we determine upon collection that a user is under this age, we will not use or maintain his/her Personal Information. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records. If you believe that we might have any information from or about a child under age 13, please contact us through this help page.
Minors between 13 years of age and the age of majority in their state must ask their parent or guardian for permission to use any Cosmos New York properties including our Sites. For Cosmos New York offering e-commerce, you may only make purchases if you are 18 years of age or older, or the age of majority in your jurisdiction of residence.
We require that all minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet and we encourage parents to teach their children about safe internet use practices.
SECURITY OF YOUR INFORMATION
Cosmos New York maintains reasonable safeguards to protect Personal Information against loss, unauthorized use, disclosure or destruction and when transferring information for processing and requires third parties providing services on our behalf to do the same. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us.
The Sites may contain links to third party sites that are not owned or operated by Cosmos New York. This includes links from advertisers, sponsors and/or partners that may use our logo(s) as part of a co–branding or co–marketing agreement. We do not control, recommend or endorse and are not responsible for these sites or their content, products, services or privacy policies or practices. These other sites may send their own cookies or other tracking technologies to your Device, they may independently collect data or solicit Personal Information and may or may not have their own published privacy policies. You should also independently assess the authenticity of any site which appears or claims that it is one of our Sites (including those linked to through an email or social networking page). The Sites may make available chat rooms, forums, message boards, and news groups. Remember that any information that you disclose in these areas becomes public information and is not subject to the provisions of this Privacy and Cookie Notice.
CONSENT TO PROCESSING OF INFORMATION IN THE UNITED STATES AND OTHER JURISDICTIONS
The Sites are governed by and operated in, and in accordance with the laws of, the United States, and are intended for the enjoyment of residents of the United States. Country or region specific web sites are available for Cosmos New York and products around the world. Cosmos New York makes no representation that the Sites are governed by or operated in accordance with the laws of any other nation. Given that we are an international business, our use of your information necessarily involves the transmission of data on an international basis. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that information we collect may be transferred to and processed in the United States. By using the Sites, or providing us with any information, you (a) acknowledge that the Sites are subject to the laws of the United States, (b) consent to the collection, processing, maintenance and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen, and (c) waive any claims that may arise under those laws.
CHANGES AND POLICY UPDATES
Cosmos New York
150-24 Northern Blvd.
Flushing, NY 11354
Tel. (718) 661-3416